For www.muroshoes.com (hereafter referred to as “Manufactura Muro S.A de C.V”), the legitimate, controlled and informed treatment of your personal data is of vital importance and therefore it is necessary to reiterate our commitment to your privacy and the right to informational self-determination.

The purpose of this Privacy Notice is to inform you about the treatment that will be given to your personal data when it is collected, used, stored and/or transferred by Manufactura Muro S.A de C.V.

Personal data that is collected.
Manufactura Muro S.A de C.V may collect and process the following personal data, depending on the relationship that exists with you:

Full name
• Age
• Birthdate
• Credit card details
• Gender
• Phone
• Cell phone
• Postal Code
• Email

Information that Clients Provide Us: When a client contacts Manufactura Muro S.A de C.V by telephone, by email, or by other means, when they complete a questionnaire or a participation form for a raffle; make purchases, or when you provide an opinion regarding our website and/or products and/or services, Manufactura Muro S.A de C.V receives and stores the information that customers enter on our website or that they provide us by any other means. Customers may choose not to provide certain information, however if they do so they will not be able to enjoy many of the features our website offers.
Automatic Information. Some examples of the information that Manufactura Muro S.A de C.V collects and analyzes include the Internet IP address that customers use to connect to the Internet with their computer, username, email address and password of their account, information about their computer and your Internet connection and about the version and type of browser; time zone settings, customer browser connection types and versions, the operating system and platform you use, purchase history, from which information from various customers may sometimes be gathered to create applications such as “Best Sellers” (or any other that has the purpose of showing the products with the highest sales), the Uniform Resource Locator (URL) of Web page history from, through and to our Web page (including date and time), cookie number, products that you have visited or searched for, and any phone numbers that customers have used to call our customer service.Also, Manufactura Muro S.A de C.V may use browser data such as cookies, Flash Cookies (also called Flash Local Shared Objects), or similar data in certain places on the Manufactura Muro S.A de C.V website to prevent fraud, among others. purposes. During customer visits to the Web page, Manufactura Muro S.A de C.V may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, duration of visits to certain pages, information about interaction with the page (mouse clicks, page scrolling, or number of times the mouse hovers over certain items), and ways to exit the Web page. Likewise, Manufactura Muro S.A de C.V may also collect technical information that helps identify customer devices for purposes of diagnostic analysis and fraud prevention.
Other personal data, sensitive and non-sensitive, may be processed that is not included in the above list as long as said data is considered of the same nature and is not excessive with respect to the purposes for which it is collected.

Cookies are unique identifiers that our website transfers to your device to enable our systems to recognize your device and provide features such as Shopping, and the storage, on your visits, of items in your shopping cart.

Purposes of personal data processing

Manufactura Muro S.A de C.V collects, uses, or stores your personal data, to the extent that the causing laws allow it, to carry out the following:
Sales follow-up in order to achieve customer satisfaction
Interrelation of databases to know the profile and the needs of the client
To tailor our communications, such as by sending email messages with offers and promotions that are more relevant to customers.
To process orders, deliver products and services, process payments, maintain and update our files and your accounts with us, make available content such as wish lists and customer feedback.
The information you provide us is useful to us in responding to customer requests, customizing future purchases, improving our website, stores, and contacting customers.

Manufactura Muro S.A de C.V may use your personal data for other purposes, as long as said purposes are compatible and can be considered analogous to the above. Your personal data will be processed only for the time necessary to fulfill the purposes described and/or in accordance with what is established by the applicable legal provisions.

Security of personal data

Manufactura Muro S.A de C.V will implement the security, technical, administrative and physical measures necessary to protect your personal data and prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment. Only authorized personnel, who have complied with and observed the corresponding confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access by unauthorized persons and from using your personal data for purposes other than those established in this Privacy Notice. The obligation of confidentiality of the people who participate in the processing of their personal data subsists even after the relationship with Manufactura Muro S.A de C.V.
When making a purchase on the website, Manufactura Muro S.A de C.V transmits the full credit card number to the corresponding credit card entity for order processing. It is the responsibility of the customer to protect against unauthorized access by third parties to his password and to his computer. At the end of the session, customers must ensure that they have closed their session.

Communication and transfer of personal data Manufactura Muro S.A de C.V will not assign, sell or transfer your personal data to third parties not related to Manufactura Muro S.A de C.V, without your prior consent. Manufactura Muro S.A de C.V does not participate in the sale of personal data to third parties. Manufactura Muro S.A de C.V may share customer information only with Manufactura Muro S.A de C.V, who is subject to this Privacy Notice or follows practices at least as protective as those described in this Privacy Notice. Additionally, Manufactura Muro S.A de C.V may transfer your personal data in the cases provided for in the Federal Law on Protection of Personal Data Held by Private Parties. Rights that correspond to you

As the owner of personal data, you may exercise before the Personal Data Department of Manufactura Muro S.A de C.V the rights of access, rectification, cancellation and opposition regarding the processing of your personal data. Likewise, you may revoke, at any time, the consent you have granted and that is necessary for the processing of your personal data, and limit the use or disclosure thereof. As a reference, the rights of access, rectification, cancellation and opposition are described below:
Through your right of access you may request to be informed of what type of personal data is being processed by Manufactura Muro S.A de C.V, the origin of said data and the communications that have been made with them.
By virtue of the right of rectification, you can request the correction or completion of personal data that is incorrect or incomplete and that is in the hands of Manufactura Muro S.A de C.V. You will have the obligation to inform Manufactura Muro S.A de C.V when a change or correction must be made to your personal data and this fact is only known to you.
When your personal data is no longer necessary for the purposes for which it was collected, you may request that it be canceled if it is still kept in the databases of Manufactura Muro S.A de C.V. The cancellation process will be preceded by a blocking period through which your data will only be stored for a period of time, equivalent to the limitation period of the actions that gave rise to the processing of your personal data or the period established by law. There are cases in which personal data cannot be canceled by law.
You may oppose the processing of your personal data, when there is a legitimate cause for it, even having previously expressed your consent for such processing.
You may exercise the aforementioned rights by sending a request to the Personal Data Department of Manufactura Muro S.A de C.V located at Manufactura Muro S.A de C.V, or to the email info@muroshoes.com Your request must contain at least the following information: (i) full name and email or address to communicate the response to your request; (ii) the documents that prove your identity or, where appropriate, legal representation; (iii) a clear description of the personal data with respect to which you seek to exercise any of the aforementioned rights; and (iv) any other element or document that facilitates the location of personal data. Your request will be dealt with within the period allowed by law and we will inform you of its origin through the email or address that you have provided us.

CHANGES TO THE PRIVACY NOTICE

Manufactura Muro S.A de C.V reserves the right to amend or modify this Privacy Notice as it deems appropriate, for example, to comply with changes to the legislation on data protection or health or to comply with internal provisions of Manufactura Muro S.A de C.V. Manufactura Muro S.A de C.V will inform you and make available the updated Privacy Notice when significant changes are made to it, as well as when your consent is required. The updated version of the Privacy Notice will be available on the website www.muroshoes.com